Wine Club Information Page
Winter 2019 Newletter
(click on image to see/download pdf)
Click Here to see/download details about the new Wine Club processing system
Updates, News and Reminders
New Wine Club processing system
Our Wine Club has now migrated to an automated software-based system. With this new program, you will have the opportunity to choose your wines in advance of the charge date by visiting the order entry portal at your convenience: a blue "Make your selection" button is included in the advance notice emails you will be receiving a couple of weeks before each processing date. Once your selection has been made, you can either pick your wines up at the winery or have them shipped.
The processing date for the March 2020 selection will be on Monday, March 2nd. Your selection should be made before that date and your wine will be available for pick-up or shipping any time after 3/4/20.
If you have not selected your wines before 3/2/20, the credit card on file will be charged in the amount of $200. If you choose, you can visit the winery to make your quarterly selection (and take advantage of your complimentary tasting benefit while you’re at it!) A refund will be issued directly to your credit card if your purchase amounts to less than the $200 charge.
NOTE: If you have not picked up your previous selections, please do so when you pick up your March selection to catch up and stay current with your Wine Club membership.
Special Promotions and Discounts
When you visit Crossing Vineyards, be sure to identify yourself as a Wine Club Member. Our Tasting Room Staff will make sure you’re aware of any special seasonal discounts or promotions that you can take advantage of.
Are You Receiving Our Messages?
We will send you Wine Club emails for these reasons:
- Wine Club Seasonal Newsletter
- Invitations to special Members Only events
- Special Announcements
- When we process your quarterly charge
- If your credit card has expired or is declined
If you are not receiving these Wine Club emails, please let us know.
Here are some of the possible reasons:
- Our messages may be going directly to your spam/bulk email folder. (Please unflag Crossing Vineyards’ messages as Spam)
- You gave us a business email address. (Some company’s servers have very tight email filters and may block our messages.)
- You gave us a forwarding email address. (Our messages may be lost when they are forwarded)
- You changed your email address/account without notifying us.
Wine Club Membership Requirements
-Purchase a case of wine each calendar quarter and get a 20% discount on all additional bottle and single case purchases, 25% on multiple cases. In addition, you’ll enjoy lots of other benefits, including unlimited complimentary tastings, members only events, free summer concert tickets …and much more!
-Quarterly selections are processed in the first weeks of March, June, September and December
-Each quarter a $200 deposit will be charged to your credit card to be used toward your quarterly case purchase requirement.
Picking Up Your Case
-Your quarterly case can be picked up 3 weeks prior to the processing date. If you do so, your credit card will not be automatically charged in the first week of the quarter.
Be sure to advise the Tasting Room staff that you are doing an Early Pick-Up of your quarterly Wine Club selection.
-You have up to 12 weeks (until the next processing date) to pick up your case and use your $200 credit. If a balance remains, it will be refunded to your credit card.
-Members who don’t pick up their cases within the current quarter must do so in the following quarter to continue to enjoy their Wine Club benefits.
If you have additional questions, contact Eric Cavatore by email
(firstname.lastname@example.org) or by phone (215-493-6500, ext. 26)