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Policy Effective Date: June 11, 2019

 

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Crossing Vineyards and Winery’s privacy policy has been developed to advise you that the information collected on Crossing’s website or at its store is only what is necessary for conducting business. We want to assure you that Crossing Vineyards will never sell, lease or rent any information collected from its customers.

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This policy applies solely to the information Crossing Vineyards acquires. It does not apply to the following:

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*Any third-party sites to which crossingvineyards.com may link.

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* Information provided to or collected by third parties through cookies.

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* Third-party technologies that may be used during one’s visit to Crossing’s website or other linked websites.

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This policy is subject to change. If it is amended in any substantial way, the "Effective Date" listed above will be revised.

 

Before you use or submit any information through Crossing Vineyards’ website, please carefully review this policy. By using any part of Crossing’s website, ordering merchandise or booking an event, you are agreeing to the terms of this Privacy Policy.

 

If you do not agree with this policy, we ask that you not access or use Crossing Vineyard’s website.

 

 

Information We Collect

 

1). Information Voluntarily Provided

 

• State liquor laws require businesses to obtain identification from each consumer to prove that s/he is of age to purchase alcohol legally. No one under 21 should visit Crossing’s website or purchase alcohol.

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• To process an order or reservation, we ask you to provide your full name, physical address (including street name and name of city/town with zip code) email address, telephone number, and credit card information. We understand the sensitivity of this information and maintain our files on a secured server.

NOTE: Crossing Vineyards and Winery will never require credit card information to be sent via email. If you need to update billing information, we recommend you do so in person or over the phone.

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• Mailing List Subscription

You may decide to subscribe to the emails we send periodically. These messages include promotional information, such as details on winery events, special offers, newsletters or other Crossing Vineyards & Winery special announcements.

NOTE: You may opt out of the mailing list at any time by following the instructions at the bottom of each message, or by sending an "unsubscribe" request to support@crossingvineyards.com.

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• Information requests

You may decide to contact us to request specific information about Crossing’s products and/or services, including private events you might want to host at the winery. A staff member will respond to your request with details and pricing. Your email address will not be added to the mailing list unless you specifically request it.

 

2).  Information Automatically Collected

 

• Crossing Vineyards’ website, online reservation system and/or online shopping cart may collect tracking information. This data may be disclosed to third parties for statistical purposes only and will not contain any personal information.

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• Crossing Vineyards’ website platform and related applications may receive and store other data whenever you visit the website, make an online purchase or reservation, subscribe to the mailing list or request specific information. Like many other websites, Crossing’s may use cookies and obtain browser information, such as referring pages, brand and version of your internet browser, general location and time/date of your online visit.

NOTE: You can set up your browser to accept all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of Crossing’s website and related applications will not function properly. To take full advantage of Crossing’s website, including shopping or booking events, cookies should be turned on in your browser's settings.

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3).  Information That May Be Shared:

 

Crossing Vineyards and Winery will never sell, lease or rent any information it collects from customers.

 

-Crossing will provide your address and/or contact information to FedEx or to the US Postal Service for the purpose of shipping products you have ordered online or at our store. This will ensure that these providers can contact you in the event of delay and/or to send you automated parcel tracking information. Crossing will not share personal information if it is not directly related to conducting business.

 

NOTE:  In cases of extreme necessity, Crossing Vineyards and Winery may be obligated to release personal information to comply with the law, or to protect the rights, property or safety of crossingvineyards.com, our users or others.

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Security of  Information

 

Crossing Vineyards’ website platform and related applications have industry-standard security measures in place to protect the loss, misuse and alteration of the information you provide. All personal information is stored in secure locations on password-protected servers.

 

The website platform and related applications adhere to payment card industry data security standards (PCI DSS) in collecting, storing, transmitting and processing credit card information. You the customer play an important role in protecting your own privacy. We recommend that any time you use your credit card on the Crossing website, you do so on a private computer or device which is itself protected by updated anti-virus or anti-malware software.

 

Crossing Vineyard’s website is not intended for minors. If you have children under 21 years of age in your household, please take reasonable steps to restrict or prevent their access to it and dissuade them from sharing personal information online.

 

 

Third Party Links

 

Crossingvineyards.com may contains links to third-party sites, including industry or business partners. While Crossing Vineyards makes every attempt to link only to sites that maintain high standards for privacy, it is not responsible for the privacy practices employed by these other sites or their affiliates.

The links provided on Crossing’s website are for informational purposes and for your convenience. The inclusion of a link does not imply Crossing’s endorsement of the material or any association with its operators. You are encouraged to review the privacy policies of those websites.

 

 

Contact information:

 

For questions, please contact us by email at support@crossingvineyards.com, by phone at 215-493-6500 or by mail at PO Box 866, Washington Crossing, PA 18977. Please include your correct contact information (email address, phone number and home address if needed).

 

If you believe Crossing Vineyards has failed to adhere to this Privacy Policy or that you have been the victim of any breach of data while visiting the website or store, please contact the company as soon as possible to explain your concern and provide details.

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This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights on behalf of any party. 

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