Policies & Disclosures

LOCATION

All winery events and tastings booked online are held at 1853 Wrightstown Rd, Newtown, PA 18940, unless otherwise noted.
For detailed directions, click here.

TRANSPORTATION POLICY

 

Crossing Vineyards and Winery accepts limos, vans and buses under certain specific conditions:
 

  • Reservations are required.

  • Arrival must occur between 11 AM and 2:00 PM.

  • Crossing’s staff reserves the right to cancel a confirmed reservation for guests who arrive more than 15 minutes late or after 2:00 PM.

  • Drivers may drop off or pick up guests only in the rear parking area behind the Tasting Room.

  • Vehicles may not idle and must park behind the winery as directed.

  • No outside food or beverages are permitted.

  • Guests who attempt to bring in outside alcohol and/or those who are visibly intoxicated will not be served. No store credit or refund will be issued.


These guidelines have been developed to ensure the safety and enjoyment of all Crossing Vineyards’ guests. We appreciate your cooperation.

REFUNDS & RETURNS

 

  • Wine by the Bottle

All wine bottle sales are final; however, we will replace any bottle a customer finds unsatisfactory with one of equal or lesser value, provided the unfinished portion of the original purchase is returned to the winery.

 

  • Classic Wine Tasting

To change or cancel a reservation or guest count for a Classic Wine Tasting, email info@crossingvineyards.com  at least 24 hours prior to the scheduled date and time.

 

You will receive an email acknowledging your request; change or cancellation is not valid without this confirmation email. Store credit only will be issued. We do not offer refunds. Booking fees are non-refundable.

 

Please Note: A classic tasting is offered for 1-6 people. Groups of 7-20 will be served together only if a Group Wine Tasting is booked.

  • Group Wine Tastings

To change or cancel a reservation or guest count for a Group Wine Tasting, email info@crossingvineyards.com  at least 48 hours prior to the scheduled date and time.

 

You will receive an email acknowledging your request; change or cancellation is not valid without this confirmation email. Store credit only will be issued. We do not offer refunds. Booking fees are non-refundable.

 

Please Note: A group wine tasting is offered for 7-20 people.  Groups of 7-20 will be served together only if a Group Wine Tasting is booked. For groups of 20 or more, contact the Event Manager: events@crossingvineyards.com

  • Merchandise

Store credit only will be issued if merchandise is returned within 30 days of purchase and if a valid receipt is presented.

 

  • Music Events

All ticket sales are final; tickets are not transferable to another event. No refunds or store credits will be issued for unused tickets. Performers subject to change without notice.

 

  • Classes, Celebration Tastings, Wine Tastings with Lunch & Public Events

To change or cancel a reservation or guest count for a Class, Celebration Package or other Public Event, email info@crossingvineyards.com at least 7 days prior to the scheduled date and time.

 

You will receive an email acknowledging your request; change or cancellation is not valid without this confirmation email. Store credit only will be issued. We do not offer refunds. Booking fees are non-refundable.

  • Groupon, Living Social, SpinSaver, TravelZoo & other Social Promotions

We will honor social promotions past their expiration dates. If the experience purchased is no longer available, we will offer one of equivalent value. Vouchers cannot be redeemed for cash, wine or any other merchandise.

E-GIFT CARDS

Crossing Vineyards & Winery’s e-gift cards are valid for any merchandise or service purchase, including handcrafted wines, quality stemware, accessories, wine tasting or events. They are redeemable at the Crossing Vineyards & Winery store only. 

Important Note: E-gift cards do not expire. However, cards that have been inactive for more than three years will be subject to an accounting fee of $10 per month.

NON-DRINKERS (Designated Driver, Pregnant, Child, Under 21)

  • Classic Wine Tasting

Non-drinkers are not charged and are welcome to accompany their party through a Classic Wine Tasting.

 

  • Group Wine Tasting (7-20 people)

Non-drinkers are not charged; however, non-drinking guests must be accounted for in the total guest count. 

 

  • Celebration Tasting

A $5.00 discount is extended to non-drinkers for this offering.

 

  • Classes, Public Events & Dinners

No discounts are extended to non-drinkers for these events; Non-alcoholic beverages will be provided.

 

  • Summer Wine & Music Series

No discounts are offered to non-drinkers for these events. Non-alcoholic beverages are available for sale. Complimentary ice water is also available. Admission is free for children 12 years of age and under.

VINEYARD ETIQUETTE & CONDUCT

 

  • Alcohol Policy

Per the PA Liquor Law, no one who appears to be visibly intoxicated or who is under 21 years of age will be permitted to consume alcoholic beverages on the premises.

 

  • Children

Children are welcome and must remain with their parents or guardians at all times. Children are not permitted in the vineyard or in designated private or restricted areas as marked.

 

  • Dietary Restrictions

We do not have a restaurant on-site. If you require menu substitutions for any lunch or dinner events (due to allergies or other dietary restrictions) you must notify us at least 7 days in advance. Substitutions will be a chef's selection.

 

  • Beverages

No beverages of any kind may be brought onto the winery property. This includes, but is not limited to, wine, beer, spirits, soft drinks, other non-alcoholic beverages and water. For the customer's convenience, beverages are available for sale in the wine store.

 

  • Food

No customer-provided food is permitted anywhere on the winery property. For the customer's convenience, cheese boards, charcuterie plates and assorted snacks are available for sale in the winery. However, customers may bring food to the Summer Wine & Music Series, where the use of small chairs, tables and coolers is also permitted. Clean-up and removal of all trash is the guest's responsibility. Lawn, patio and surrounding grounds are sometimes closed for private events; check for availability.

 

  • Group Wine Tastings

Group Wine Tastings for 7-20 guests can be reserved on the website. Groups larger than 20 people must be booked through the Events Department. No outside food or beverages are permitted. No exceptions.

 

Crossing Vineyards reserves the right to refuse service to anyone who may be deemed intoxicated, unruly, or who is under 21 years of age. Guests who are observed repeatedly leaving the winery and reentering may not be permitted to rejoin their tasting and may be asked to leave. No store credit or refund will be issued.

 

  • Late Arrivals

All wine tastings will start at the designated time. Please plan to arrive at least 10 minutes prior to allow for check-in.
Late arriving guests will forfeit their reservation and may be required to wait. No store credit or refund will be issued.

 

All classes and other public functions will start at the designated time. Late arriving guests will be offered the option of joining the event in progress or forfeiting their reservations. No  store credit or refund will be issued.

  • Marriage Proposals

Crossing Vineyards & Winery is located on private property. Use of the grounds for marriage proposals is subject to management approval. All inquiries should be sent to events@crossingvineyards.com. Restrictions and site fees apply.

 

  • Noise

Crossing Vineyards & Winery is located in a residential area, and noise levels are subject to monitoring in accordance with the township ordinance. Outside amplification of any kind is prohibited (including, but not limited to, stereos; car stereos when a car is not in motion; iPod amplified from a speaker; cell phone streaming music; etc.)

 

  • Pets

Crossing Vineyards is dog friendly on the outside grounds only. Due to Health Department regulations animals are not permitted inside any winery buildings. Dogs must be leashed and controlled by their owners at all times. Please be courteous and pick up after your pets at all times. Owners are responsible for supplying their own water and bowl for their dogs.

 

Dogs who are barking or exhibiting any aggressive behavior must be removed from the premises.

 

  • Photography

No professional photography is permitted on the property without prior approval. All inquiries should be sent to events@crossingvineyards.com. Restrictions and site fees apply.

*Personal photography is permitted with the following limitations:

                  *No tripods 

                  *No photography within vineyard rows  

                  *Time limit: 10 minutes 

  Management reserves the right to determine if the photography taking place is a photo shoot.

  • Drones

Due to noise, life safety concerns and potential property damage, Crossing Vineyards and Winery currently prohibits the use of unmanned aircraft drones on winery property.

 

  • Restricted Areas

Some areas of the 20-acre estate are private and restricted. Customers are not permitted in the main vineyard and must adhere to signage designating private areas as marked. During special events and weddings, additional portions of the grounds may be restricted from public access.

 

  • Smoking

Smoking is prohibited except in the designated areas in front of the Tasting Room and the Vistas Tent. Pipes, cigars, e-cigarettes and vapor cigarettes are strictly prohibited.​​

 

SHIPPING

  • Order Minimum

Crossing Vineyards requires a three bottle minimum for any shipped order. There is no minimum for pickup orders.

  • Adult Signature

Crossing Vineyards requires an adult signature for all shipped orders. This means the person who purchases and/or receives the wine must be 21 years of age. Proof of age is required. FedEx will make a maximum of three delivery attempts. Please track the location of your package to ensure that someone 21 years of age or older is available to sign for it. If no adult is typically present at your home during the day, we suggest sending the package to a place of business.

 

  • Undeliverable Order

Fed Ex will charge a $20 fee to correct a missing street address or apartment number. If your order is returned as undeliverable, you will be charged both for the return shipping to the winery and for the cost of reshipping the package to you. No cancellations are permitted on returned orders. No refunds or store credits will be issued for returned orders.

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CONTACT

(215) 493-6500 

info@crossingvineyards.com

ADDRESS

1853 Wrightstown Rd., Newtown, PA 18940

HOURS OF OPERATION *

7 Days: 12:00 pm - 6:00 pm

Thursdays After Hours: 'til 9:00 pm

Closed on: Thanksgiving Day, Christmas Day, New Year's Day, Easter Sunday.

*Please Note: Some indoor and outdoor areas at the Winery may not be available to the public during normal business hours when private events are being held.

We now offer table service. On weekends and holidays, please see our host for seating or tastings.  We ask you not to seat yourself or move tables and chairs. Our goal is to provide the most pleasant experience for all our guests!

Crossing Vineyards' website is intended for persons of 21 years of age or older. By entering this site, consumers certify that they are of legal drinking age. Linking to www.crossingvineyards.com (including deep linking) without prior written permission is prohibited.

 

©2017 All Rights Reserved. Site by Crossing Vineyards & Winery